Product Overview

Enterprise Services are designed to provide organizations with the ability to cost-effectively deploy and upgrade SAP enterprise applications, while reducing typical risks associated with ERP systems. Outsourcing is an effective cost-saving strategy when used properly. It is sometimes more affordable to purchase a good from companies with than it is to produce the good internally.In business, outsourcing involves the contracting out of a business process to another party, and sometimes it involves transferring employees and assets from one firm to another, but not always. Depending on your situation, we offer a complete range of services that you can use independently, or bundled together to create a comprehensive solution:

  • Upgrade Assessment Services - provides a documented, repeatable approach designed to quickly analyze your current implementation, various other current applications by assessing the impact of upgrading to the current SAP release.
  • Upgrade Services - upgrade activities include those tasks necessary to upgrade enterprise applications because of a new or upgrade release from SAP. Al Faris can reduce upgrade cost, risk and duration while increasing the value to you by high up-time during performing upgrades.
  • Rapid Implementation Services - provides efficient, repeatable methodologies for enabling an enterprise application in your environment. Implementation time for an enterprise application can be reduced by more than half.
  • Optimization Services - allows you to better realize the value of your already installed enterprise application in a lesser period than the targeted ROI period.
Service We Provide

ABAP Outsourcing

ABAP Outsourcing provides all the essential support, starting from the BDCs to development of Mini Apps. Al Faris on-site services and off-site support centers can help you in the whole development cycle - converting functional requirements into technical specifications, pseudo coding, coding followed by rigorous unit testing and transport to SAP production client followed by performance analysis.

Basis Outsourcing

Basis Outsourcing provides complete start-to-finish lifecycle support for your SAP application. To help you manage basis services, Al Faris offers expert, field-tested consultants who specialize in OS, server, network and database administration - and have long-term experience on SAP. Given the high rate of employee turnover and continuous training in the IT industry, it's sometimes difficult for companies to train and retain the personnel necessary to manage SAP Basis requirements. Al Faris fills that gap by giving clients, access to the kind of high-quality SAP support that can maximize the long-term value of SAP deployment.

Product Overview

Every business has unique software requirements to function effectively. Whether it's for scheduling, accounting, or customer relationship management, software keeps operations running smoothly. While there are numerous products, you must ultimately choose between in-house developed software or commercial (out-of-the-box) packages

Al Faris has a full staff of senior analysts, developers, operation managers, and end-user computing specialists, and LAN/WAN technicians for In-house development. Our staff is made up of professionals who have the best skills and experience available in our market area, as well as an excellent reputation for providing information system solutions. The key to any successful software project is effective planning and design. Al Faris utilizes Oracle's Designer/2000 and Power Builder tools to rapidly develop and deploy scalable, cross-platform, distributed applications. Al Faris can design and deliver accurate and timely enterprise client/server systems adaptable to your changing business needs. In today's fast paced environment, let Al Faris work with you to design and develop your state-of-the-art applications.

Service We Provide

IT Service Management

IT Service Management solutions that are recognized as the market leaders for organizations of all sizes, from small service desks to geographically distributed enterprises.

Inter Land enable organizations to automate and streamline internal and external service and support processes to improve efficiency and reduce costs. In today's economy, you need to move forward quickly and confidently with application development and implementation. But you don't always have all the skills you need in house. Inter Land Consulting Services gives you ready access to the expertise you need

CRM Solutions

Comprehensive solutions that optimize service delivery across multiple channels, including phone, Web, and email, to improve service and reduce costs.

Customer Relationship Management or CRM enable organizations to uniquely tailor product and service offerings to meet the needs of each customer. Siebel services offered assist companies in attaining a competitive advantage by improving their ability to make use of the information gathered through the array of contacts made with their customers. Al Faris is devoted to helping its customers rapidly and successfully implement Siebel CRM solutions. We have the proven expertise to integrate and communicate between Siebel and leading ERP applications.

ERP Solutions

The premiere Service Process Management platform for automating and managing service management business processes.Comprehensive suite of SAP R/3 implementation services including business process blue printing, configuring and customizing, integration testing, post-implementation support, data migration, system integration, upgrade support and end-user training. SAP's tightly integrated modular structure allows for unprecedented flexibility and complex functionality, enabling companies to integrate their complex business processes with the R/3 system. The result is tighter control of information flow and more powerful planning systems, both of which ultimately contribute to healthier bottom lines.

Product Overview

E-Commerce is no longer a business advantage but a business imperative for any enterprise in today's dynamic world. Al Faris offers end-to-end consultancy from design and implementation of the e-strategy to building of secure payment mechanisms and mission critical applications for banking and health care. The range of the eCommerce solutions that we offer is:

  • Computer Telephony Integration (CTI) - to provide complete interactive voice responses for facilitating business transactions.
  • ERP Integration - to develop integration solutions for client-specific ERP and eCommerce (e.g. SAP Integration).
  • E-Governance - We assist governments to implement IT-led governance, which enables G2C services for their citizens.
  • Multi-tier Client/Server Implementation over Intranets/Extranets - Custom development of cost-effective and quality web-based applications and database design for fully functional transaction processing systems.
  • Portals, Virtual Marts, Secure Payment Mechanism and Web - enabling of legacy systems.
  • Al Faris Consulting Services provides the process and technical expertise to assist leading companies take advantage of E-Commerce and Internet technologies to:

  • Improve customer support,
  • Enhance the supply chain and,
  • Generate new revenue.

Service We Provide

E-Commerce technology

Electronic commerce draws on technologies such as mobile commerce, electronic funds transfer, supply chain management, Internet marketing, online transaction processing, electronic data interchange (EDI), inventory management systems, and automated data collection systems. e-commerce is the trading or facilitation of trading in products or services using computer networks.

Our E-Commerce businesses employs:

  • Online shopping web sites for retail sales direct to consumers
  • Business-to-business buying and selling
  • Business-to-business electronic data interchange
  • Secure electronic payments

    Secure Electronic Transaction (SET) is a communication protocol standard for securing credit card transactions over insecure networks, specifically, the Internet. SET is not itself a payment system, but rather a set of security protocols and formats that enabled users to employ the existing credit card payment infrastructure on an open network in a secure fashion.

    The Secure Electronic Transaction protocol also know as SET is a method for providing secure credit card transactions on the Internet. The SET protocol is designed to operate both in real time, as on the World Wide Web, and in a store-and-forward environment, such as e-mail. Furthermore, as an open standard, SET is designed to allow consumers, merchants, and banking software companies to independently develop software for their respective clienteles and to have them interoperate successfully.

    Overview


    Operating environment for global organizations is increasingly getting complex. IT is essential for transformation of functional areas to be in harmony with the business strategy. As change becomes the new normal in the business world, organizations today need to reinvent in order to excel.

    Al Faris Consulting Services consults and leads organizational and business process transformation to improve performance, increase effectiveness, reduce costs and improve resilience. It introduces leading edge practices and offers business advisory, business and functional transformation, IT consulting and risk, and compliance services to many of the world’s leading organizations, governments and institutions.





    Our Products
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    Mobile Banking

    As one of the leading mobile banking software providers, Al Faris is at the forefront of this exciting technology. Half of our 50 staff is involved in research and development, thus Al Faris is always focused on ensuring that we remain at the leading edge of technology,
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    School Manager

    The educational publishing sector is growing. Our publishing services include online content delivery and digital products and services. We also offer organized repositories of learning assets;
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    SABB Payment Investigation

    SABB Payment Investigation is the business evolution of the Payments factory, enabling banks to achieve more with less. Effectively designed processes and architectures allow a bank which is dedicated to the payments business to execute both revenue- and cost-focused initiatives in parallel.

    ...

    Call Center Operations

    Al Faris can enable you to delight your customers. Other countries have utilized our multi-channel contact center to stay connected to their customers at all hours of the day. With our call center outsourcing services, your business can streamline the Customer Relationship Management (CRM) process to achieve a high rate of business growth.

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